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FAQs

  • Where do you get your signs?/ Do you buy signs?
    Our customized Neon signs are a 100% factory-made, with experienced designers at work in real time with real expertise wanting to deliver the best products possible.

  • What are the different ‘backing’ options available for my custom design?
    You will first need to fill the custom-request form and then our expertly incorporated staff will guide you through all of your sign related enquieries.

  • What is the cost of operating a Neon light?
    Your custom neon sign consumes energy equivalent to that consumed by a light bulb. It generally does not take more than 6 dollars a month i.e if you have it turned on 24/7 throughout the month.

  • Is there a return policy?
    We make customized neon sign only after a consent from the customer which makes it impossible for us to accept a return on these signs.
    However if it is stock sign we can accept a return with 25% restocking fee

  • How far will my neon letters be legible/ readable?
    The bigger the letters, the further it deems readable. The smallest size of letter i.e. 4 inches is legible as far as 156ft.

  • Do you ship your products to Canada?
    Yes, We do ship to Canada.


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